We want you to be confident in what you're buying. Here's exactly how refunds work.
If a purchased tier doesn't match what's described on the pricing page, you can request a full refund within 7 days of your purchase date.
Email monkeygodus@gmail.com from the email address on your MonkeyGod account, with the tier you purchased and your purchase date. We'll confirm and process eligible refunds back to your original payment method through mycheckout.live.
We aim to respond to every refund request within one business day, and to process approved refunds within 5–10 business days depending on your bank or card issuer.
This refund window applies to the digital guide and access included in your tier. It does not guarantee specific content results (see our Terms of Service, section 5) — it covers whether the product matches its description.
Refund requests made after the 7-day window are reviewed on a case-by-case basis — email us and we'll take a look, but approval isn't guaranteed past the window.
If you have an issue with a purchase, please email us first — we'd rather resolve it directly than have you file a chargeback with your bank, which can delay resolution on both sides.
Ready to request a refund? Email monkeygodus@gmail.com — we're straightforward about this.